Privacy Policy

For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Controller is:

• Business Name: Your Career Ally (a trading name of Nigel Vickers, a sole trader)
• Correspondence Address: 26 Lancaster Way, Shackleton Village, Stratford-upon-Avon, Warwickshire CV37 5AA
• Email Contact: hello@yourcareerally.co.uk
• Telephone: 0333 091 6226
• ICO Registration Number: [Insert Number once registered]

To provide tailored CV services and interview training, we process:

• Contact Information: Name, email address, and phone number.
• Professional Background: Employment history, education, certifications, and target-role criteria.
• Consultation Notes: Summary notes taken during your live 60-75 minute coaching or strategy sessions.
• Financial Data: Payment details processed securely via our payment gateway (e.g., Stripe). We do not store credit card details on our servers.
• Free CV Review Uploads: When you use our free CV review, we receive your name, email address, and a copy of your CV document (PDF or Word). This is used solely to provide your free review and is not used for any other purpose without your consent.
• Website Analytics Data: If, and only if, you accept analytics cookies, Google Analytics 4 collects non-identifying usage data such as the pages you view, whether a contact form was submitted, and whether a checkout was started or completed. We never send your name, email address, telephone number or message content to Google Analytics.

We process your personal data under the following lawful bases:

• Performance of a Contract: To draft your CVs, coordinate live rehearsals, and deliver your focus packs.
• Consent: Where you opt-in to receive career advice newsletters or marketing emails.
• Legal Obligation: To maintain appropriate accounting records for HMRC.
• Consent (analytics): Google Analytics 4 runs only where you have accepted analytics cookies on our cookie banner. You can withdraw that consent at any time using the “Cookie settings” link in the footer, and analytics will stop immediately. See our Cookie Policy for full details.

Active Files: We store your old CVs, new drafts, and consultant notes securely during active delivery.

Archive Period: To allow you to purchase updates in the future, we keep your completed files archived securely for 2 years, after which your CV documents are permanently deleted unless you explicitly request us to keep them active.

Free CV Reviews: Documents uploaded for a free CV review are kept securely for up to 30 days so we can complete your review and reply to you. They are then permanently deleted, unless you go on to purchase a programme, in which case your CV is retained under the rules above.

You can request the immediate deletion of your files at any point after service completion by emailing us.